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Privacy Policy

Reflux UK Ltd. ("we", "our", or "us") operates the refluxuk.com website (the "Website").

This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our Website and the choices you have regarding your data. Please review this policy carefully.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please do not use our Website.

Definitions

  • "Website": The refluxuk.com website operated by RefluxUK.com.
  • "Personal Data": Information about a living individual who can be identified from that data or in combination with other data in our possession or likely to come into our possession.
  • "Usage Data": Information automatically collected as you navigate our Website.
  • "Cookies": Small data files stored on your device (computer, tablet, or mobile).
  • "Data Controller": The entity responsible for deciding how personal data is processed. RefluxUK.com acts as the Data Controller for your personal data.
  • "Service Providers": Entities that process data on behalf of RefluxUK.com.
  • "User": Any individual who visits or interacts with our Website.

Information We Collect

Personal Data We may request certain personally identifiable information when you interact with our Website, including but not limited to:

  • Name
  • Email address
  • Telephone number
  • Home or mailing address
  • Date of birth

We automatically collect information about your usage of the Website, such as your IP address, browser type and version, pages visited, date and time of visits, and duration of page views.

Please see our separate Cookie Policy.

Disclosure of Data

Business Transfers In the event of a business merger, acquisition, or asset sale involving RefluxUK.com, your data may be transferred. You will be notified in advance of any such event.

Legal Disclosure We may disclose your Personal Data if required by law, regulation, or governmental request.

Security and Protection We may disclose your data to:

  • Comply with legal obligations
  • Protect our rights, property, or Website security
  • Investigate potential violations or fraud
  • Ensure user safety

Data Security

We take data protection seriously and implement reasonable security measures. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Your Rights Under GDPR

If you reside within the EEA, you have rights under the General Data Protection Regulation (GDPR), including access, rectification, erasure, restriction, objection to processing, and data portability. To exercise these rights or withdraw consent, please contact us. You may also file a complaint with your local data protection authority if you have concerns about our data handling practices.

Third-Party Providers

We may collaborate with third-party Service Providers to perform tasks and analyse Website usage. These providers only access your Personal Data for specified purposes and are required to safeguard your data. We use Google Analytics for Website analysis. Review Google's privacy practices here: https://policies.google.com/privacy.

Links to Third-Party Websites

Our Website may include links to external websites. We encourage you to review the privacy policies of any third-party websites visited, as we are not responsible for their practices.

Children’s Privacy

Our Website is not intended for individuals under 18, and we do not knowingly collect Personal Data from minors. If you discover your child has provided data to us, please notify us immediately for its removal.

Policy Updates

We may periodically update this Privacy Policy. We will inform you of significant changes through email or prominent notifications on our Website. Please review this policy periodically.

Contact us for questions regarding this Privacy Policy via the following email: help@refluxuk.com